388app believes gaming should be a healthy form of entertainment. That's why we've built a responsible gaming environment for every player — one where the fun never comes at the cost of limits and safety.
388app has a range of effective measures in place to protect our players. Each tool is designed to help you stay in control.
On 388app, you can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded. This helps protect you from overspending.
Decide in advance how long you will play in a single session. 388app's session timer will automatically alert you when your time is up. It's a highly effective way to keep long gaming sessions in check.
If you feel you need a short break, 388app allows you to temporarily suspend your account for anywhere between 24 hours and 30 days. During this time, you will not be able to log in and no transactions will be possible.
For extended breaks, 388app offers permanent self-exclusion lasting from 6 months up to 5 years. During this period, your account will be fully inactive and no marketing communications will be sent.
388app lets you view a complete history of all your bets, wins, losses, and deposits. Use this feature to analyze your gaming patterns and make more informed decisions.
388app offers 24/7 customer support. Our specialist team is also on hand to provide guidance and assistance for any responsible gaming concerns you may have.
Responsible gaming is a gaming approach where players fully maintain control over their finances, time, and emotions while enjoying themselves. At 388app, we always say — gaming is a form of entertainment, not a source of income.
Many players in Bangladesh enjoy online gaming purely for fun. However, excessive gaming habits can develop in some cases, negatively affecting personal and family life. 388app takes this matter very seriously and encourages every player to enjoy gaming responsibly.
388app's responsible gaming policy is built on three core principles — awareness, control, and support. We believe that with the right information and tools, every player can keep their gaming experience a positive one.
Gaming on 388app is always meant to be entertainment. It should never be used to recover losses or pay off debts.
The foundation of responsible gaming on 388app is building healthy gaming habits. Below are some important guidelines every player should follow.
Before you start playing on 388app, decide in advance how much you can afford to spend. This should be an amount whose loss won't affect your daily life. Never use money set aside for rent, food, or essential expenses on gaming.
Decide in advance how long you'll play each day and stick to that limit. The session timer feature at 388app is your trusted companion for this. Make sure gaming never interferes with your family life, work, or social commitments.
Avoid placing large bets out of frustration after a loss or excitement after a win. One of the key principles of responsible gaming is making decisions with a clear head. Always play with a plan at 388app.
Healthy gaming on 388app means playing within a set budget, within a set time, and purely for fun. The goal is to enjoy the experience — not to win or lose.
A key part of responsible gaming on 388app is recognizing the signs of problematic gaming in yourself or someone you care about. Keep the following in mind.
If you notice even one of the signs above in yourself, don't wait — contact the 388app support team right away. Asking for help is not weakness; it's the bravest step you can take.
388app gives you the opportunity to reflect on your own gaming habits. Answer the questions below honestly. If most of your answers are "yes," consider reaching out for Responsible Gaming support.
Have you ever spent more than your planned budget and felt regret afterward?
Do you find yourself continuing to play even after deciding to stop?
After a loss, do you place more bets trying to win that money back?
Do you feel restless or irritable when you are unable to game?
Do you hide your gaming habits or spending from family or friends?
Is gaming affecting your work, studies, or time with family?
Are you turning to gaming to relieve stress or escape feelings of anxiety?
Have you gone into debt or faced financial difficulties because of gaming?
If you answered "Yes" to 3 or more questions, please contact the 388app support team. Your information will be kept completely confidential.
388app offers a range of effective protection tools for responsible gaming. Their use is entirely optional, but they are highly useful for anyone who wants to stay in control of their gaming.
After logging into your 388app account, go to Account Settings and navigate to the "Responsible Gaming" section to set your daily, weekly, or monthly deposit limits. Limits can be lowered immediately, but increasing a limit requires a 24-hour waiting period.
Go to the "Take a Break" option in Account Settings and choose a break of 24 hours, 7 days, 14 days, or 30 days. During this period, logging in or making deposits will not be possible.
If you need an extended break, contact the 388app support team. During self-exclusion, you will not receive any promotional offers or marketing messages, and your account cannot be reactivated before the exclusion period ends.
During self-exclusion or a cooling-off period, 388app will never pressure you to reactivate your account. We respect your decision.
388app is strictly prohibited for anyone under the age of 18. Age is verified at registration, and identity documents may be requested. Any account found to be created or used by a minor will be closed immediately.
If there are children or teenagers in your household, take the following steps:
Creating an account on 388app on behalf of or to assist a minor is strictly prohibited. Any violation of this policy will result in permanent closure of the account involved.
Sometimes a player may not realize their gaming habits are becoming problematic. This is where family and friends can play a vital role.
If you feel a family member or friend may be gaming excessively, speak to them with empathy rather than blame. Discuss the matter calmly and encourage them to seek professional support.
388app believes that the support of family and friends is the greatest strength a player can have on the road to recovery. Don't face it alone — seek solutions together.
Our team is always ready to help with any responsible gaming concerns on 388app. If you are worried about your own gaming or that of someone close to you, reach out to us through the options below.
388app's support team keeps your identity and information completely confidential. Asking for help is not a sign of weakness — it is a brave and important step.
If you have any concerns about gaming, don't hesitate to contact the 388app support team. We're here for you.
Follow these simple steps for a safe and enjoyable gaming experience on 388app.
Register on 388app and confirm your age and identity. Your account will be ready in just a few minutes.
Set deposit and session time limits through Account Settings. This will help keep your gaming under control.
Play for entertainment on 388app. Focus on enjoying the experience rather than stressing over wins and losses.
If any concerns arise, reach out to the 388app support team. We are always here for you.
Register today and set up your responsible gaming tools. Stay in control, stay having fun — that's the 388app promise.